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All documents written by
ITIL® Foundation
certified expert.

Terms of Purchase

§1 All prices are in USD, but you can choose pay in Swiss Franc and Euro at the payment-page.The price in your selected currency is immediately converted by WorldPay at bank rates and displayed - You wil see the converted amount before you commit the payment.

§2 The "personal edition" of our eBooks may not be copied or shared (e.g. via shared drive). You are granted the right to copy it to an backup device, but this backup device (e.g. CD-ROM) may not be used by others to read the eBook.
The intelectual property (IP) remains with Mercury Consulting Ltd.

§3 The "corporate edition" grants you the right to copy and distribute the eBook within your corporation.
The intelectual property (IP) remains with Mercury Consulting Ltd.

§4 If you are not satisfied, then inform us using our response-form and confirm that you deleted all copies of our products. Afterwards we will refund your payment within 14 working days. Credit Card payments are refunded full. When refunding a payment received through international bank transfer the processing fees will be deducted.

§5 Place of court is Vaduz, Liechtenstein where our company is registerd. Only laws of Liechtenstein are applicable.

§6 We sell only to registered companies and organizations, we do NOT sell to consumers, as our products are only suitable for professional IT-systems and not for PC's and small networks at home.


Copyright © 2005-2008 Mercury Consulting Limited.