| Term | Description |
|---|
| Application DBA | DBA who takes care about application specific parts of the database, e.g. the tables and indexes owned by the application. The difference to the System DBA and
Development DBA is in detail explained in document
Oracle DBA and Application Support: Job-Description and Self-Assessment. |
| | |
| | |
| CMM |
Capability Maturity Model. Modell of
"The software Institute"
the maturity in 5 levels,
the lowest is "1" (initial), the hightest is "5". Level "3" is already a fair good level. |
| DBA | Database Administrator. There exist three different DBA-Roles (System DBA, Application DBA, Development DBA) which are in detail explained in document Oracle DBA and Application Support: Job-Description and Self-Assessment. |
| Development DBA | DBA who maintains development databases and supports developers. The difference to the Application DBA and
System DBA is in detail explained in document
Oracle DBA and Application Support: Job-Description and Self-Assessment. |
| Maintainability | Availability to make it work again. |
| | |
| ITIL ® | IT Infrastructure Library |
| OCA | Oracle Certified Associate: First Certification Level |
| OCP | Oracle Certified Professional: Second Certification Level |
| OLA | Operational Level Agreement. Agreement between Service Level Manager and departments / groups providing
services. The Service Level Agreement (SLA) is between the Customer (business department) and the Service Level Manager.
More explainations in "ITIL Service Management"
|
| Resilience | Ability to return to its original (working) shape after an incident. |
| RFI | Request for Information. First step in the process of package-, product- or vendor selection, sent to many vendors which usually respond with standard information material. Next step is the RFP |
| RFP | Request for Proposal. More detailed than RFI, sent only to a few (2-5) vendors pre-selected in the first round. Contains often contractual- and financial terms. Similar to RFQ |
| RFQ | Request for Quote |
| | |
| SLA | Service Level Agreement |
| System DBA | DBA who takes care about everything not covered by the
Application DBA and Development DBA.
The difference to the Application DBA and
Development DBA is in detail explained in document
Oracle DBA and Application Support: Job-Description and Self-Assessment.
|
| WorldPay | Provider for processing Credit Card Payments. WorldPay is part of the Royal Bank of Scotland (RBS) Group |
