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Checklist and Template for

executing and documenting an

Application Stability Assessment

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| Summary | Audience | Related Products | Related Services | Deliverables | Table of Contents |

Summary and Scope

Proactive checking for stability issues is important to avoid unplanned outages.

Documenting those checks provides important evidence that you are operating according best practice.

Auditors ask for documented evidence!

This checklist supports the execution of an Self Assessment regarding Application or System Stability to ensure that the assessed application will continue to work as required (avoiding unplanned outages) or at least, to resume operations as fast as possible. There are many - often simple - details which could prevent your application from working properly, even if you invested significant money into a clustered solution with redundant hardware and automatic failover.

The questions address many different topics which could impact the application.


IS- and IT Directors, Operations Managers: As they are responsible (and to some extent even liable) for professional operations of business critical systems they appreciate reasonable assessments to identify possible issues or document the good system status. Although they usually don't have the detailed Oracle experience and by for not the time to execute such assessments, Part I assists in a clear definition of "what" should be checked.

Members of Application Support: This checklist supports members of application support in executing and documenting an Application Stability Assessment. Managers and directors often request that in reaction to an unplanned outage. Executing those checks before (and reacting to findings) prevents such situations. But even without unplanned outages auditors like to see documented evidence of proactive tasks in application management.

Company internal Auditing Department, Revenue Assurance Department, QA-Department: Use this questions when reviewing systems.

Related Products

Database Health Check: Stability Assessment Identify issues which might cause problems or an unplanned outage before that takes place. By using the template to document the assessment you create that documented evidence of proactive management auditors want to see.
Template for Operations Manual / System Handbook If you detect during the assessment that the system documentation is not complete, then use this template as starting point.

Related Services

Creating an Operations Manual If your Operations Manual is not satisfying and your staff has no time to create it, we can help you.






371 KB

Zip-file containing all of the following files

Within this ZIP-file you will find following files:






Document in Acrobat-Format, Acrobat Reader required


Same content as .PDF-file, but this file is in "Rich Text Format" (RTF) which can be imported into (nearly all) text processing programs. This enables you to fill out the documents

Table of Contents

Scope 3

In Scope 3

Out of Scope 3

Overview - System Description 6

First Checks 7

Application-Logfiles 7

Users 8

IS / IT staff 8

Users in Business Departments 9

Support 10

Supported Versions 10

Support Contracts and License Keys 12

Support Contracts 12

License Keys 13

Monitoring, Alarming, Troubleshooting, Incident- and Problem Management 14

Monitoring and Alarming 14

Overview (just background information) 14

System (Server / OS Monitoring) 15

Database Monitoring 15

Application-Level-Monitoring 16

Definition / Explanation (background information) 16

General 18

List of monitored application events 19

Incident- and Problem Management 20

Protection against loss of Data 21

Backup 21

Crash Recovery (without loosing any file / filesystem) 22

Database Crash Recovery 22

Recovery from a crashed job 22

Restore of Application Filesystem 23

Restore Tests 23

Availability 24

Business Continuity Plans 25

Configuration- and License Limitations 26

Other License Limitations 26

Capacity Reserves 26

Diskspace 26

Backup Duration 27

Other Availability Features 28

Application Database Objects 29

Unusual 29

Disabled Triggers 29

Disabled Constraints 29

Invalid Objects 30

Tables, Indices, Data Integrity etc. 30

Bind Variables 31

Database Sessions 31

Database Statistics on tables, indexes .. for the optimizer 32

Does the application create temporary tables ? 33

Other 34

Compilers and other Development Tools 34

Environment Maintenance 34

Copyright © 2005 Mercury Consulting Limited.